Patients
Feeling better is possible. Learn more about what you can expect as a Psych North patient.
New Patients
Taking the first step towards healing can feel like a big leap—but you don’t have to take it alone. At Psych North, we ensure you feel informed, supported, and cared for from the very beginning. Following a simple, clear, and collaborative approach, we start with a phone consultation to learn your story, discuss your needs, and see if our treatments are a good match.
We believe in shared decision-making, so you’ll always have an understanding of your care plan. If you have a psychiatric provider, we’ll collaborate closely with them; if not, we’ll help connect you to trusted options for ongoing support. Ready to take the next step in becoming a new patient at Psych North?
What to Expect
at Psych North
Every patient’s journey is different. Here’s how we guide you from your first appointment through ongoing care, always prioritizing compassion, respect, and your unique treatment goals.
For more information on starting your healing journey at Psych North, give us a call at 218-209-2150.
Initial Assessment
Every patient who receives treatment billed through insurance, including current and long-term patients, must complete an initial video or in-person assessment and periodic follow-ups with one of Psych North’s providers, even if you have an external referral from your provider. During this time, we’ll listen to your story, learn about your challenges, and explore your goals for treatment to get a clear picture of your needs and how Psych North can best support you.
Personalized Treatment Plan
No two people are the same, and neither are their paths to healing. Together, we’ll develop a treatment plan tailored to your specific needs, preferences, and goals.
Ongoing Guidance + Support
Healing is an ongoing process, and we’ll be with you every step of the way. Whether you need regular follow-up appointments or tools, resources, and encouragement, our team is committed to helping you make steady, meaningful progress toward long-term healing and well-being.
New Patient FAQs
Generally, yes, you will need a referral from your psychiatric care provider. If you do not have a primary provider, we have the capabilities to provide you with a referral. Additionally, all patients who receive care billed through insurance must complete an initial (or updated) assessment and periodic follow-ups with one of Psych North’s providers, even if they have a referral from an external provider.
For more information on referrals, call our practice at 218-209-2150.
Yes, you will be required to fill out our Medical Records Release Form, and we ask that you review our New Patient Privacy Notice to stay aware of your rights and choices, as well as our uses, disclosures, and responsibilities.
We offer a broad spectrum of science-backed therapies—including IV ketamine therapy, Spravato®, TMS, integration therapy, and medication management—to help patients improve symptoms associated with:
- Major Depressive Disorder (MDD)
- Treatment-Resistant Depression (TRD)
- Post-Traumatic Stress Disorder (PTSD)
- Anxiety Disorders
- Suicide Ideation
- Obsessive-Compulsive Disorder (OCD)
- Bipolar Disorder
- And More
For additional information on each treatment, visit our Therapies page.
We have two locations in Northern Minnesota: Duluth (1003 E Central Entrance, Duluth, MN 55811) and Hibbing (1101 E 37th St, Suite 5, Hibbing, MN 55746).
Both locations offer the same treatments and services, such as IV ketamine infusions, Spravato®, transcranial magnetic stimulation (TMS) therapy, and integration therapy.
Medical Records
Release Form
Release of
Information
New Patient
Privacy Notice
Patient
Referral
Financial Information
The cost of treatment varies depending on several factors, such as the type of treatment, the number of treatment sessions, and your insurance coverage options. To determine the estimated cost of your desired treatment, including the cost of IV ketamine infusions, Spravato®, or TMS, get in touch with our clinic at 218-209-2150.
Insurance coverage varies. Please consult your insurance provider for more information on what treatments are covered under your specific insurance plan. All patients who receive care billed through insurance must complete an initial (or updated) assessment and periodic follow-ups with one of Psych North’s providers. For more information on the insurances we accept, call 218-209-2150.
Yes, you can pay out of pocket if your insurance provider does not offer treatment coverage or you do not have health insurance. To learn more about paying out of pocket and treatment prices, contact us at 218-209-2150.
Psych North offers Advance Care, a trusted medical financing option that helps make treatment more affordable. With flexible monthly payment plans and fast approval, Advance Care can provide financial peace of mind while you focus on your healing and recovery. Learn more about Advance Care here.
Insurance
Accessible care starts with knowing your coverage options.
Psych North works with a broad range of insurance providers to help make your care more accessible. We are also a Certified VA Community Care Provider. Coverage can vary depending on your individual plan—call our clinic at 218-209-2150 to learn more about which insurance providers we accept, and reach out to your insurance provider to find out which treatments are covered for you. All patients who receive treatment billed through insurance must complete an initial assessment and periodic follow-ups with one of Psych North’s providers.